Customer Development Manager - Shenzhen, China
Cynosure occupe une place concurrentielle de choix pour donner le ton et transformer le secteur de l’esthétique médicale. Nous sommes convaincus que cette activité à mission améliore la vie des patients et les moyens de subsistance des praticiens.
- Nous avons pour moteur premier de développer un secteur de l’esthétique médicale sain et florissant par le biais d’une stratégie marketing qui incite les consommateurs à s’orienter dans cette voie.
- Nous sommes leaders dans le domaine des technologies scientifiques qui améliorent la qualité des soins proposés aux consommateurs.
- Nous avons pour objectif constant de rester le leader incontesté en matière d’innovation en répondant à la demande croissante de traitements dans toutes les configurations démographiques.
- Nous nous engageons à développer et renforcer notre territoire mondial inégalé, avec des employés sur cinq continents et dans 15 pays ainsi que des partenaires de distribution dans plus de 130 pays.
- Nous donnons la priorité à nos équipes et estimons que le développement commercial passe par le développement personnel.
- Nous aimons nos clients et nous efforçons de leur proposer des technologies, des services, une assistance marketing et des formations cliniques de pointe pour améliorer les résultats de leurs patients et leurs moyens de subsistance.
Chez Cynosure, nous recherchons des collaborateurs influents qui encouragent chacun à diriger, créer et apporter de la valeur. En retour, nous investissons au sein de notre équipe pour développer les carrières de nos collaborateurs et mettre à profit notre organisation performante et axée sur la culture. Nous travaillons ensemble en équipe, pour réussir ensemble.
À l’heure où nous élargissons notre équipe mondiale, le moment est idéal pour nous rejoindre. En tant que leader du marché de l’esthétique médicale, depuis 25 ans Cynosure développe, fabrique et commercialise des produits destinés aux dermatologues, aux chirurgiens esthétiques, aux centres de remise en forme médicale et aux professionnels de santé. Grâce à la gamme de produits la plus complète du secteur de l’esthétique que nous proposons, nos offres s’étendent sur plusieurs catégories, notamment la revitalisation de la peau, le remodelage corporel, l’épilation et la santé des femmes.
Nous avons pour mission de favoriser la réussite de nos clients Cynosure en préparant les futurs leaders du secteur de l’esthétique et en permettant à chaque utilisateur de nos technologies de révéler la beauté qui lui ressemble.
Pour mieux nous connaître, suivez-nous sur LinkedIn et Instagram et rendez-vous sur www.Cynosure.com.ROLE PURPOSE
职责概要
This role is responsible for developing, achieving and managing T10 Cities’ sales targets and strategy.The candidate will develop and maintain effective customer relationships and can work independently to handle most of the sales activities/sell most of our products.
Strategic Role Responsibilities
战略角色职责
- Monitoring competitor activity and competitors’ products; anticipating potential negative and positive impacts on the business and adapting strategy accordingly.
- Identify key opportunities and risks in the territory
- Develop deep understanding of territory to maximize sales opportunities
- Developing new customer acquisition strategies
- Keeping up-to-date with the latest clinical data supplied by the company, and incorporating in customer pitch and material
- Ensure efficient work plans and collaboration, including clinical, service, marketing and sales teams.
- Review and improve territory business plan and update quarterly
Operational Role Responsibilities
执行角色职责
• Completion of sales target: according to personal performance indicators, formulate the sales plan of the target market, conduct market research, screen the target customers of each subdivided product in the target market.
• Market development: develop potential customers according to the sales target, market development plans and specific implementation plans of the Department.
• Accounts receivable management: according to the Department's sales target, sales price system and sales policies, keep good communication with customers and the company's financial personnel, inform customers in advance to prepare for payment, control the amount of accounts receivable, speed up the return of sales funds, and ensure the smooth recovery of loans, so as to improve the company's capital turnover and reduce the company's business risks.
• Customer Relationship Management: conduct routine customer visits, timely understand customer requirements, and invite exhibitors and suppliers through product training and promotion. Maintain smooth communication channels with customers, and understand customer requirements at any time.
• Customer satisfaction: timely handle orders according to the company's order process, timely collect and feed back customer complaints, opinions and suggestions through communication with customers, and urge the company to respond quickly to improve customer satisfaction.
• Effective use of resources: strictly implement the company's expense policy, make a good sales expense budget, understand the sales focus of each stage, evaluate the rationality of customers' demand for resources, determine the expense use mode, track the use effect, summarize and improve in time, and improve the effectiveness of resource use.
• Develop potential customers according to the sales objectives, market development plans and specific implementation plans of the Department, understand the dynamics of customer demand, and feed back the progress of customer development to the sales manager in time, so as to achieve the sales objectives of the Department.
• Can be a buddy in new hire training program for new sales rep
• Can give training/guide to new sales rep
People & Leadership Responsibilities
人员和领导责任
- Ensure close collaboration with matrixed functions (service, clinical education) to build best-in class customer experience
- Support colleagues with advise, share best practice and drive the team to continuous improvement towards sales excellence
- Upright and honest, proactive and down-to-earth, with a strong sense of responsibility
FUNCTIONALEXPERTISE
职能要求
- Bachelor’s degree or above in medicine, biology, marketing and optics, with certain English communication skills.
- Basic English: can read documents/write email in English
- Public/Private sales channel working experience
- 5+ years in medical equipment sales. Or more than 5 years sales experience in foreign enterprises.
- Salesforce Knowledge is preferred
- Adapt to high frequency business trips
SOFT SKILLS
软技能要求
- Relentless hunger for results
- Commercial /business acumen
- Negotiation skills：
- Demonstrates resilience and adaptability in the face of adversity
- Excellent interpersonal communication skills, excellent influence and persuasion skills
Qualifications (Select the minimum qualifications required for this position to successfully achieve business requirements)
Education
- Bachelor’s degree required
- Associate’s degree is equivalent to 18 months of experience
- Bachelor’s degree is equivalent to three (3) years of experience
- Master’s degree is equivalent to four (4) years of experience
Experience
- 5 to 8 years relevant experience
Physical Demands
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Sit;use hands to finger, handle or feel objects, tools, or controls.
- Stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.
- Lifting/pushing/pulling and carrying products weighing up to 45 pounds
- Potential Exposure to moving mechanical parts, vibration and/or moderate noise levels.
- Potential Exposure to hazardous chemicals or other materials.
- Safety Shoes compliant with site specific policies/procedures must be worn in designated areas
- Potential Exposure to blood.
- Other (please specify)
Cynosure est un employeur socialement responsable qui a à cœur de respecter les valeurs d’inclusion et de diversité à tous les stades de son processus de recrutement.
Autres détails
- Famille d'emplois Sales
- Fonction professionnelle Field Sales
- Type de paie Salaire
- Shenzhen, Guangdong, Chine