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  • Alabang, Muntinlupa, Metro Manila, Philippines ● Req #5056
    Thursday, June 29, 2023
    Operations - Customer Service Representative I (CSR I) Company Summary: At arvato, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today!   Position Summary: This position is responsible for providing problem resolution a ... More
  • Majorel Philippines Corp., 5th Floor eNtec1 Building, Teresa Avenue, Angeles CIty, PH-PAM, PHL ● Req #4964
    Friday, June 23, 2023
    Position Summary:  Content Reviewers/Moderators are responsible for the day-to-day management of Application or Internet content, ensuring a quality experience is provided to millions of application or internet users.  Reviewers have the opportunity to make a significant and direct impact on the quality of social media and advertising products.  Work includes screening and monitoring social media sites or applications for abusive, violent, maliciously false or other inappropriate content ensurin ... More
  • Majorel Philippines Corp., 5th Floor eNtec1 Building, Teresa Avenue, Angeles CIty, PH-PAM, PHL ● Req #4875
    Friday, June 23, 2023
    Position Summary: The Reservations Customer Service Representative is responsible for providing overall reservations and related support to customers via phone, email, or fax. Processes transactions, prepares correspondence, and fulfills customer needs to ensure customer satisfaction Overall Responsibilities:   Handle pre and post reservation inquiries by phone, e-mail and fax; Handle customer requests by phone and e-mail; Modify, change and/or cancel existing reservations; Make outbound calls ... More
  • Alabang, Muntinlupa, Metro Manila, Philippines ● Req #5019
    Thursday, June 22, 2023
    Operations - Customer Service Representative I (CSR I) Company Summary: At arvato, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today!   Position Summary: This position is responsible for providing problem resolution a ... More
  • Majorel Philippines Corp., 5/F E-Commerce Plaza Bldg., Quezon City, PH-NCR, PHL ● Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #5004
    Tuesday, June 20, 2023
    Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepreneurship ... More
  • Majorel Philippines Corp., 5th Floor eNtec1 Building, Teresa Avenue, Angeles CIty, PH-PAM, PHL ● Req #4876
    Tuesday, June 20, 2023
    Position Summary: The customer service/technical support representative handles customer questions and resolves customer’s technical issues. The position is dealing with customer requests and complaints by following program specific guidelines. The communication with the customer takes place over the phone. The diagnosis and provision of a path to resolve inquiries and technical issues related to all aspects of our client’s product line are the main responsibilities of this position.   Overall R ... More
  • Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #4842
    Monday, June 19, 2023
    Position Summary: Responsible for the delivery of CUA Helpdesk and associated support services for the user community across North America & Philippines. Methods of delivery will include email.   Overall Responsibilities:   Acts as the initial point of contact for ticketing and emails from internal staff and client regarding client account issues and queries.  Administer and support (Creation, Password Reset, Deactivation) of Account tools logins Receiving, logging and managing ti ... More
  • Alabang, Muntinlupa, Metro Manila, Philippines ● Req #4980
    Thursday, June 15, 2023
    Operations - Customer Service Representative I (CSR I) Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – essential for true excellence in CX. We have deep domain expertise in tech-augmente ... More
  • E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #4958
    Saturday, June 10, 2023
    Position Title: Customer Support Specialist (Restaurant) Operations Reporting to: Operations Supervisor Compensation Band/Level: CSRII Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – ess ... More
  • Alabang, Muntinlupa, Metro Manila, Philippines ● Req #4928
    Wednesday, June 7, 2023
    Company Summary: At arvato, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today!   Position Summary: This position is responsible for providing problem resolution and world class customer experiences for incoming servic ... More
  • Majorel Philippines Corp., 5th Floor eNtec1 Building, Teresa Avenue, Angeles CIty, PH-PAM, PHL ● Req #4869
    Friday, June 2, 2023
    Position Summary: The Reservations Customer Service Representative is responsible for providing overall reservations and related support to customers via phone, email, or fax. Processes transactions, prepares correspondence, and fulfills customer needs to ensure customer satisfaction Overall Responsibilities:   Handle pre and post reservation inquiries by phone, e-mail and fax; Handle customer requests by phone and e-mail; Modify, change and/or cancel existing reservations; Make outbound calls ... More
  • Majorel Philippines Corp., 5th Floor eNtec1 Building, Teresa Avenue, Angeles CIty, PH-PAM, PHL ● Req #4759
    Tuesday, May 30, 2023
    Position Summary:The customer service/technical support representative handles customer questions and resolves customer’s technical issues. The position is dealing with customer requests and complaints by following program specific guidelines. The communication with the customer takes place over the phone. The diagnosis and provision of a path to resolve inquiries and technical issues related to all aspects of our client’s product line are the main responsibilities of this position. Overall Resp ... More
  • Majorel Philippines Corp., 5th Floor eNtec1 Building, Teresa Avenue, Angeles CIty, PH-PAM, PHL ● Req #4783
    Friday, May 26, 2023
    Position Summary:The Store Advocate can consult with the customer and find the products or services that help the customer to realize their potential. In doing that, not only do they have the ability to create a fan for our client long term, by advising the customer on the various features and services available to the customer, but they also are helping to deliver against our bottom line.  The Store advocate is a trusted advisor, somebody that can transfer the passion they have for our products ... More
  • Alabang, Muntinlupa, Metro Manila, Philippines ● Req #4863
    Thursday, May 25, 2023
    Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – essential for true excellence in CX. We have deep domain expertise in tech-augmented front-to-back-office CX. Plus Digital Consumer Engage ... More
  • Majorel Philippines Corp., 5th Floor eNtec1 Building, Teresa Avenue, Angeles CIty, PH-PAM, PHL ● Req #4757
    Friday, May 19, 2023
    Position Summary:The Reservations Customer Service Representative is responsible for providing overall reservations and related support to customers via phone, email, or fax. Processes transactions, prepares correspondence, and fulfills customer needs to ensure customer satisfactionOverall Responsibilities:Handle pre and post reservation inquiries by phone, e-mail and fax;Handle customer requests by phone and e-mail;Modify, change and/or cancel existing reservations;Make outbound calls to hotels ... More
  • Majorel Philippines Corp., 5th Floor eNtec1 Building, Teresa Avenue, Angeles CIty, PH-PAM, PHL ● Req #4750
    Thursday, May 18, 2023
    Position Summary: Content Reviewers/Moderators are responsible for the day-to-day management of Application or Internet content, ensuring a quality experience is provided to millions of application or internet users.  Reviewers have the opportunity to make a significant and direct impact on the quality of social media and advertising products.  Work includes screening and monitoring social media sites or applications for abusive, violent, maliciously false or other inappropriate content ensuring ... More
  • Alabang, Muntinlupa, Metro Manila, Philippines ● Req #4820
    Wednesday, May 17, 2023
    Company Summary: At arvato, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today!   Position Summary: This position is responsible for providing problem resol ... More
  • Majorel Philippines Corp., 5th Floor eNtec1 Building, Teresa Avenue, Angeles CIty, PH-PAM, PHL ● Req #4764
    Friday, May 12, 2023
    Position Summary:The Store Advocate can consult with the customer and find the products or services that help the customer to realize their potential. In doing that, not only do they have the ability to create a fan for our client long term, by advising the customer on the various features and services available to the customer, but they also are helping to deliver against our bottom line.  The Store advocate is a trusted advisor, somebody that can transfer the passion they have for our products ... More
  • Filinvest Ave, Alabang, Muntinlupa, Metro Manila, Philippines ● Req #4784
    Monday, May 8, 2023
    Position Summary: The Workforce Supervisor is responsible for overall management & direction and motivation of the workforce Analysts and SMEs. Ensures client/customer goals are met by analyzing work volume variances to forecast and provide direction to adjust scheduling/staffing levels accordingly.  Monitors service levels and directs real-time forecasting to meet service levels. Provides advice to management on the most efficient and cost-effective strategies to deliver on service leve ... More
  • Majorel Philippines Corp., 5th Floor eNtec1 Building, Teresa Avenue, Angeles CIty, PH-PAM, PHL ● Req #4751
    Friday, May 5, 2023
    Position Summary: Requires high level call center working knowledge. Manages end to end (360 customer interaction (case management) while delivering world-class customer experience. Requires ability to handle business to business transactions. Knowledge may be acquired through on the job training.  Requires a college degree or equivalent experience and at least 1 – 2 years of experience in the field or in a related area. Individuals are often required to exercise independent and critical thinkin ... More
  • Alabang, Muntinlupa, Metro Manila, Philippines ● Req #4768
    Wednesday, May 3, 2023
    Department:    Operations                                                      Reporting to:                        Operations Supervisor Compensation Band/Level:     CSR   Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solu ... More
  • E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #4761
    Tuesday, May 2, 2023
    Position Summary: An experienced, confident individual with proven skills in Sales coaching, genuine dedication, and the people skills necessary to motivate our Sellers, drive our business and help our customers achieve more   Overall Responsibilities: Create an entrepreneurial sales excellence culture Develop and Coach Sales team to ensure optimum success in reaching and exceeding sales targets. Use key selling periods and launches to continually ... More
  • Majorel Philippines Corp., 5th Floor eNtec1 Building, Teresa Avenue, Angeles CIty, PH-PAM, PHL ● Req #4688
    Tuesday, May 2, 2023
    Position Summary:The customer service/technical support representative handles customer questions and resolves customer’s technical issues. The position is dealing with customer requests and complaints by following program specific guidelines. The communication with the customer takes place over the phone. The diagnosis and provision of a path to resolve inquiries and technical issues related to all aspects of our client’s product line are the main responsibilities of this position. Overall Resp ... More
  • Alabang, Muntinlupa, Metro Manila, Philippines ● Req #4706
    Wednesday, April 26, 2023
    Company Summary: At arvato, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today!   Position Summary: This position is responsible for providing problem resolution and world class customer experiences for i ... More
  • Alabang, Muntinlupa, Metro Manila, Philippines ● Req #4706
    Wednesday, April 26, 2023
    Company Summary: At arvato, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today!   Position Summary: This position is responsible for providing problem resolution and world class customer experiences for i ... More