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  • Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #2577
    Thursday, March 24, 2022
    Position Summary: Content Reviewers are responsible for the day to day management of Internet content, ensuring a quality experience is provided to millions of internet users.  As a reviewer you will have the opportunity to make a significant and direct impact on the quality of social media and advertising products. Content Reviewers are responsible for optimal quality and productivity levels through data analysis.Requires energetic professional with technical aptitude. Experience in social medi ... More
  • Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #2559
    Monday, March 21, 2022
    Position Summary: Content Reviewers are responsible for the day to day management of Internet content, ensuring a quality experience is provided to millions of internet users.  As a reviewer you will have the opportunity to make a significant and direct impact on the quality of social media and advertising products. Content Reviewers are responsible for optimal quality and productivity levels through data analysis.Requires energetic professional with technical aptitude. Experience in social medi ... More
  • Alabang, Muntinlupa, Metro Manila, Philippines ● Req #2547
    Thursday, March 17, 2022
    Position Summary:The Workforce Scheduling Analyst is key to the success of the business unit. This is a workforce management position responsible for analyzing and validating forecasted volume and building staffing/scheduling plans to incorporate and/or meet business unit plans, productivity and service objectives. This is a specialized workforce management role, reporting to the Workforce Manager. The specialist develops queue and overhead forecasts for long and short term planning. The special ... More
  • Alabang, Muntinlupa, Metro Manila, Philippines ● Req #2546
    Thursday, March 17, 2022
    Position Summary:The incumbent must be detail-oriented with a strong focus on accuracy and timeliness. The role requires extensive experience in data analysis and an innovative focus on developing reports for all contact centers. Incumbent supports the daily operations performance of the contact center team. This includes the analysis and review of the day-to-day service performance, as well as overall client, contact center and associate performance reporting. Collects and extracts data from ... More
  • Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #2515
    Wednesday, March 9, 2022
    Position Summary:Requires advanced knowledge of a specific project/customer LOB. Requires ability to handle business to business transactions. Generally knowledge may be ac quired through on the job training.  Requires a college degree or equivalent and at least 3-5 years of experience in the field or in a related area.  Individuals are often  are required to exercise independent and critical thinking skill. Familiar with Microsoft Products and services. Familiar with a variety of the field's co ... More
  • Alabang, Muntinlupa, Metro Manila, Philippines ● Req #2497
    Monday, March 7, 2022
    Position Summary:The Workforce Forecasting and Planning Analyst is key to the success of the business unit and is responsible for ensuring strategic goals are met through forecast modeling, capacity planning, collaboration and effective communication, while ensuring forecast alignment with strategic goals. This position is responsible for long term, short term and intraday contact volume, productivity and capacity forecasts and providing leadership with risk mitigation plans. This position will ... More
  • Alabang, Muntinlupa, Metro Manila, Philippines ● Req #2496
    Monday, March 7, 2022
    Position Summary:The incumbent must be detail-oriented with a strong focus on accuracy and timeliness. The role requires extensive experience in data analysis and an innovative focus on developing reports for all contact centers. Incumbent supports the daily operations performance of the contact center team. This includes the analysis and review of the day-to-day service performance, as well as overall client, contact center and associate performance reporting. Collects and extracts data from th ... More
  • Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #2442
    Wednesday, February 23, 2022
    Position Summary:This position is responsible for providing problem resolution and world class customer experiences for incoming service inquiries which are basic or routine. May answer inquiries, solve problems, and perform limited troubleshooting using provided scripting and published materials. This position supports client customers in the following area: technical and service support. The individual in this position must possess strong customer service and troubleshooting skill they have an ... More
  • Majorel Philippines Corp., 5/F E-Commerce Plaza Bldg., Quezon City, PH-NCR, PHL ● Req #2389
    Tuesday, February 15, 2022
    Responsibilities, Expected Results, Skills and Knowledge Required Responsibilities and Tasks Skills and Knowledge ·         Represent Majorel and the client in a professional manner ·         Adhere to local call center processes and accurately capture work load ·         Knowledge of Majorel offer - high-level knowledge all supported (Account / ot ... More
  • Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #2388
    Tuesday, February 15, 2022
    Position Summary:This position is responsible for providing problem resolution and world class customer experiences for incoming service inquiries which are basic or routine. May answer inquiries, solve problems, and perform limited troubleshooting using provided scripting and published materials. This position supports client customers in the following area: technical and service support. The individual in this position must possess strong customer service and troubleshooting skill they have an ... More
  • Majorel Philippines Corp, 8th and 9th Floor. Vector 3 Bldg., Quezon City, PH-NCR, PHL ● Req #2349
    Monday, February 7, 2022
    Position Summary: Assists staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. The position utilizes one-on-one consultancy to Majorel client end users and Majorel staff. The employe ... More
  • Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #2326
    Monday, January 31, 2022
    Position Summary:This position is responsible for providing problem resolution and world class customer experiences for incoming service inquiries which are basic or routine. May answer inquiries, solve problems, and perform limited troubleshooting using provided scripting and published materials. This position supports client customers in the following area: technical and service support. The individual in this position must possess strong customer service and troubleshooting skill they have an ... More
  • Majorel Philippines Corp, 8th and 9th Floor. Vector 3 Bldg., Quezon City, PH-NCR, PHL ● Req #2295
    Monday, January 24, 2022
    Position Summary: The Systems Administrator is responsible for installing, configuring and maintaining infrastructure, software, Microsoft active directory and storage. This position develops and follows standard practices and procedures in analyzing situations involving complex infrastructure problems. The Systems Administrator also participates in road map activities, budget process and design and implementation of new technology solutions to support business requirements.   ... More
  • Majorel Philippines Corp., 5/F E-Commerce Plaza Bldg., Quezon City, PH-NCR, PHL ● Req #2275
    Tuesday, January 18, 2022
    Position Summary:The Customer Service Representative, Digital Marketing, works in the online advertising sector partnering with SMB (Small and Medium-sized Business).  The focus is on SMB advertisers acting as a trusted consultant providing the right digital media solution and support.  The Customer Service Representative delivers solutions across search, display, and social media, optimized for the SMB enterprises. The Customer Service Representative works alongside advertisers helping them rea ... More
  • Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #1782
    Thursday, January 6, 2022
    Department:    Recruiting                                Reporting to:  Senior Manager, Talent Acquisition    Compensation Band/Level:     4C   Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and tec ... More
  • Majorel Philippines Corp., 5/F E-Commerce Plaza Bldg., Quezon City, PH-NCR, PHL ● Req #1605
    Friday, November 5, 2021
    Department:     Accounting                                          Reporting to: Finance Manager          Compensation Band/Level:  2D Company Summary:Majorel (dba Arvato) supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real ... More
  • Majorel Philippines Corp., 5/F E-Commerce Plaza Bldg., Quezon City, PH-NCR, PHL ● Req #1605
    Tuesday, November 2, 2021
    Department:     Accounting                                          Reporting to: Finance Manager           Compensation Band/Level:  2D Company Summary:Majorel (dba Arvato) supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver rea ... More
  • Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #1782
    Tuesday, September 14, 2021
    Department:    Recruiting                                Reporting to:  Senior Manager, Talent Acquisition    Compensation Band/Level:     4C   Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and tec ... More
  • Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #1598
    Tuesday, August 3, 2021
    Department:     Operations                                           Reporting to:   SupervisorSupervises:      NA                                                        FLSA:   Non-Exempt  Company Summary:At arvato, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innova ... More
  • Majorel Philippines Corp, 8th and 9th Floor. Vector 3 Bldg., Quezon City, PH-NCR, PHL ● Req #1225
    Friday, June 11, 2021
    ... More
  • Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #857
    Wednesday, June 9, 2021
    ... More
  • Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #236
    Wednesday, June 9, 2021
    Position Summary: The Training and Quality Manager supports training and quality for a program or a vertical account either within a site and/or across multiple locations. Oversees Transaction Monitoring requirements, and/or Sales Verification (as applicable), and is responsible for ensuring continuous training of employees based on client, organizational and individual needs.  Incumbent may supervise Trainers, Quality Supervisors and Quality Analysts and may skip level supervise Quality Co ... More
  • Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #856
    Wednesday, June 9, 2021
    Department:     Quality                                                             Reporting to:   TQM or Quality Director Compensation Band/Level:  3B             Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, ... More
  • Majorel Philippines Corp., 5/F E-Commerce Plaza Bldg., Quezon City, PH-NCR, PHL ● Req #1268
    Thursday, May 20, 2021
    Operations - Customer Service Representative I (CSR I)Department: Operations Reporting to: Operations SupervisorCompensation Band/Level: CSRICompany Summary:Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impa ... More
  • Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #1243
    Monday, May 10, 2021
    Department: Operations Reporting to: Supervisor Supervises: NA FLSA: Non Exempt  Company Summary: At arvato, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today!  Position Summary: The Seller Support Associate i ... More