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Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3232Monday, July 4, 2022Position Summary:The customer service representative (CSR) handles customer questions and resolves customer issues. The position is dealing with customer requests and complaints by following program specific guidelines. The communication with the customer can take place through different contact channels (phone, email, chat etc.). The diagnosis and provision of a path of resolving inquiries related to all aspects of the appropriate program are main responsibilities of this position Overall Resp ...Read more about CLARK | Customer Service Representative IV Premium IT Account | (8611) (November 04,2022)More
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Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3231Monday, July 4, 2022Overall Responsibilities:· Provides research, verification and responses to customer inquiries. · Provides high caliber Customer interaction as measured by call quality reports, call audits, and customer satisfaction survey;· Presents to the public a strong working expertise in all Client Supported Products (now and in the future) as measured by call quality reports, call audits, and customersatisfaction survey scores;· Ensures innovation and quality in all Customer i ...Read more about CLARK | Customer Service Representative IV | Consumer Electronics Account | 8458 (July 22,2022)More
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Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3228Friday, July 1, 2022Position Summary:The customer service representative (CSR) handles customer questions and resolves customer issues. The position is dealing with customer requests and complaints by following program specific guidelines. The communication with the customer can take place through different contact channels (phone, email, chat etc.). The diagnosis and provision of a path of resolving inquiries related to all aspects of the appropriate program are main responsibilities of this position Overall Resp ...Read more about CLARK | Customer Service Representative IV Premium IT Account - Chat | 8366 (July 22, 2022)More
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E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #3188Friday, June 24, 2022Position Summary: The Lead Trainer may interface with the program client to provide feedback on Learning Content structure and effectiveness. The Lead Trainer is also responsible for Core and In-Team Trainer development. The Lead Trainer maintains classroom space including application verification and are experts on the training environment, processes and tools as well as Learning Event Coordination and Logistics and Training Effectiveness analysis. Exceptions of cross-site support may be ...Read more about EASTWOOD | Training Supervisor | Advertising AccountMore
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E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #3177Friday, June 24, 2022Position Summary: Train and facilitate adult classroom training with a sound understanding of needed traits for workplace success and a strong ability to train employees in improving verbal and written communications skills. Has extensive experience with making presentations giving assessments and identifying soft skills training needs. Responsible for the delivery of culture and communications training curriculum to various audience members within the contact center including agents, sup ...Read more about EASTWOOD | Communications Trainer | Advertising AccountMore
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Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3172Thursday, June 23, 2022...Read more about CLARK | Customer Service Representative I | Travel and Accommodations Account | 8890(July 15, 2022)More
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CLARK | Customer Service Representative I | Travel and Accommodations Account | 8888 (July 15, 2022)
Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3171Thursday, June 23, 2022Position Summary:This position is responsible for providing problem resolution and world class customer experiences for incoming service inquiries which are basic or routine. May answer inquiries, solve problems, and perform limited troubleshooting using provided scripting and published materials. This position supports client customers in the following area: technical and service support. The individual in this position must possess strong customer service and troubleshooting skill they have an ...Read more about CLARK | Customer Service Representative I | Travel and Accommodations Account | 8888 (July 15, 2022)More -
Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3170Thursday, June 23, 2022Position Summary: Content Reviewers are responsible for the day to day management of Internet content, ensuring a quality experience is provided to millions of internet users. As a reviewer you will have the opportunity to make a significant and direct impact on the quality of social media and advertising products. Content Reviewers are responsible for optimal quality and productivity levels through data analysis.Requires energetic professional with technical aptitude. Experience in social medi ...Read more about CLARK | Customer Service Representative II Client Technology Account | 8889 (July 15,2022)More
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Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3161Wednesday, June 22, 2022Position Summary:The customer service representative (CSR) handles customer questions and resolves customer issues. The position is dealing with customer requests and complaints by following program specific guidelines. The communication with the customer can take place through different contact channels (phone, email, chat etc.). The diagnosis and provision of a path of resolving inquiries related to all aspects of the appropriate program are main responsibilities of this position Overall Resp ...Read more about CLARK | Customer Service Representative IV Premium IT Account | (8610) (August 16,2022)More
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E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #3159Wednesday, June 22, 2022Department: WFM Reporting to: WFM Leadership Compensation Band/Level: 2A Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, w ...Read more about EASTWOOD | Analyst: WFM Reporting IMore
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Alabang, Muntinlupa, Metro Manila, Philippines ● Req #3149Wednesday, June 22, 2022Department: Training Reporting to: Lead Trainer/Manager Compensation Band/Level: 3A Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’ ...Read more about ALABANG | Trainer | Content Mediation (Non-voice Account)More
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CLARK | Customer Service Representative I | Travel and Accommodations Account | 8732 (June 24, 2022)
Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3077Tuesday, June 14, 2022Position Summary:This position is responsible for providing problem resolution and world class customer experiences for incoming service inquiries which are basic or routine. May answer inquiries, solve problems, and perform limited troubleshooting using provided scripting and published materials. This position supports client customers in the following area: technical and service support. The individual in this position must possess strong customer service and troubleshooting skill they have an ...Read more about CLARK | Customer Service Representative I | Travel and Accommodations Account | 8732 (June 24, 2022)More -
Majorel Philippines Corp, 8th and 9th Floor. Vector 3 Bldg., Quezon City, PH-NCR, PHL ● Req #2802Saturday, June 11, 2022Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepre ...Read more about EASTWOOD | Contract Compliance and Controls AnalystMore
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Alabang, Muntinlupa, Metro Manila, Philippines ● Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #3045Wednesday, June 8, 2022Position Summary: The Talent Acquisition Specialist conducts functions associated with the screening and onboarding of agents. May assist with orientation functions as required. Position receives direct supervision and performs tasks within defined regulations and procedures. Overall Responsibilities: Screens and schedules candidates, who apply through company website, walk in traffic or from sourcing efforts. Screening is done by telephone and live face-to-face interview as ...Read more about ALABANG | Talent Acquisition SpecialistMore
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E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #2349Tuesday, June 7, 2022Position Summary: Assists staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. The position utilizes one-on-one consultancy to Majorel client end users and Majorel staff. The employe ...Read more about EASTWOOD | Desktop Support (Field Support) IIMore
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Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3018Saturday, June 4, 2022Position Summary:The customer service representative (CSR) handles customer questions and resolves customer issues. The position is dealing with customer requests and complaints by following program specific guidelines. The communication with the customer can take place through different contact channels (phone, email, chat etc.). The diagnosis and provision of a path of resolving inquiries related to all aspects of the appropriate program are main responsibilities of this position Overall Resp ...Read more about CLARK | Customer Service Representative IV Premium IT Account | (8608) (July 16,2022)More
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Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3001Thursday, June 2, 2022Position Summary:This position is responsible for providing problem resolution and world class customer experiences for incoming service inquiries which are basic or routine. May answer inquiries, solve problems, and perform limited troubleshooting using provided scripting and published materials. This position supports client customers in the following area: technical and service support. The individual in this position must possess strong customer service and troubleshooting skill they have an ...Read more about CLARK | Customer Service RepresentativeMore
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Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #2969Monday, May 30, 2022Department: Quality Reporting to: Quality Supervisor Compensation Band/Level: Non Exempt 2B Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud ...Read more about ALABANG | Quality SpecialistMore
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Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #2962Friday, May 27, 2022Position Summary: Content Reviewers are responsible for the day to day management of Internet content, ensuring a quality experience is provided to millions of internet users. As a reviewer you will have the opportunity to make a significant and direct impact on the quality of social media and advertising products. Content Reviewers are responsible for optimal quality and productivity levels through data analysis.Requires energetic professional with technical aptitude. Experience in social medi ...Read more about CLARK | Customer Service Representative II Client Technology Account | 8332 (June 3,2022)More
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Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #2657Thursday, May 19, 2022Position Summary: Under the supervision of the Finance Manager, the Senior Finance Specialist will support the Finance Department by checking and posting journal entries, do bank reconciliation, cash flow forecasting, validation of payables, and generate reports for month-end close reporting. He/she will also assist in the preparation and submission of government, audit compliance reports, analyze trend P&L reports, prepare annual budgets and varianc ...Read more about ALABANG | Senior Finance SpecialistMore
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Majorel Philippines Corp, 8th and 9th Floor. Vector 3 Bldg., Quezon City, PH-NCR, PHL ● Req #2877Wednesday, May 18, 2022Your responsibilities: · Monitor and coach/ mentor agents on a daily, weekly, and monthly basis for quality improvement · Maintain quality reports at Agent and Team level · Assist in developing and streamlining quality procedures · Perform Quality of Service analysis (Verbatim Categorization & Case research) on Agent and Team level ...Read more about EASTWOOD | Quality Specialist | Online Advertising AccountMore
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Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #2897Monday, May 16, 2022Company Summary:At arvato, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today! Position Summary:This position is responsible for providing problem resolution and world class customer experiences for incoming service i ...Read more about ALABANG | Travel Account CSR IMore
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Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #2764Friday, May 6, 2022Position Summary:The Store Advocate is unique in the world of Microsoft CSS as they can consult with the customer and find the products or services that help the customer to realize their potential. In doing that, notonly do they have the ability to create a fan for Microsoft long term, by advising the customer on the various features and services available to the customer, but they also are helping to deliver against our bottom line. The Store advocate is a trusted advisor, somebody that can t ...Read more about Customer Service Representative III MS STORE | 05.06.2022More
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Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #2813Monday, May 2, 2022Position Summary:The customer service representative (CSR) handles customer questions and resolves customer issues. The position is dealing with customer requests and complaints by following program specific guidelines. The communication with the customer can take place through different contact channels (phone, email, chat etc.). The diagnosis and provision of a path of resolving inquiries related to all aspects of the appropriate program are main responsibilities of this position Overall Resp ...Read more about CLARK | Customer Service Representative IV Premium IT Account | (8378) (September 16,2022)More
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Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #2812Monday, May 2, 2022Position Summary:The customer service representative (CSR) handles customer questions and resolves customer issues. The position is dealing with customer requests and complaints by following program specific guidelines. The communication with the customer can take place through different contact channels (phone, email, chat etc.). The diagnosis and provision of a path of resolving inquiries related to all aspects of the appropriate program are main responsibilities of this position Overall Resp ...Read more about CLARK | Customer Service Representative IV Premium IT Account | (8377) (August 19,2022)More