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  • Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3413
    Monday, August 1, 2022
    Position Summary: The Store Advocate is unique in the world of Microsoft CSS as they can consult with the customer and find the products or services that help the customer to realize their potential. In doing that, notonly do they have the ability to create a fan for Microsoft long term, by advising the customer on the various features and services available to the customer, but they also are helping to deliver against our bottom line.  The Store advocate is a trusted advisor, somebody that c ... More
  • Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3368
    Friday, July 22, 2022
    Position Summary: Content Reviewers are responsible for the day to day management of Internet content, ensuring a quality experience is provided to millions of internet users.  As a reviewer you will have the opportunity to make a significant and direct impact on the quality of social media and advertising products. Content Reviewers are responsible for optimal quality and productivity levels through data analysis.Requires energetic professional with technical aptitude. Experience in social medi ... More
  • Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3367
    Friday, July 22, 2022
    Position Summary:The customer service representative (CSR) handles customer questions and resolves customer issues. The position is dealing with customer requests and complaints by following program specific guidelines. The communication with the customer can take place through different contact channels (phone, email, chat etc.). The diagnosis and provision of a path of resolving inquiries related to all aspects of the appropriate program are main responsibilities of this position  Overall Resp ... More
  • Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3323
    Monday, July 18, 2022
    Position Summary: Content Reviewers are responsible for the day to day management of Internet content, ensuring a quality experience is provided to millions of internet users.  As a reviewer you will have the opportunity to make a significant and direct impact on the quality of social media and advertising products. Content Reviewers are responsible for optimal quality and productivity levels through data analysis.Requires energetic professional with technical aptitude. Experience in social medi ... More
  • Alabang, Muntinlupa, Metro Manila, Philippines ● Req #3317
    Thursday, July 14, 2022
    Department: Human Resources/Recruiting                             Reporting to:   Recruiting Compensation Band/Level:      3B   Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impa ... More
  • E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #3062
    Thursday, July 14, 2022
    Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – essential for true excellence in CX. We have deep domain expertise in tech-augmented front-to-back-office CX. Plus Digital Consumer E ... More
  • Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3313
    Thursday, July 14, 2022
    Overall Responsibilities:·        Provides research, verification and responses to customer inquiries. ·        Provides high caliber Customer interaction as measured by call quality reports, call audits, and customer satisfaction survey;·        Presents to the public a strong working expertise in all Client Supported Products (now and in the future) as measured by call quality reports, call audits, and customersatisfaction survey scores;·        Ensures innovation and quality in all Customer i ... More
  • Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3311
    Thursday, July 14, 2022
    Position Summary:The customer service representative (CSR) handles customer questions and resolves customer issues. The position is dealing with customer requests and complaints by following program specific guidelines. The communication with the customer can take place through different contact channels (phone, email, chat etc.). The diagnosis and provision of a path of resolving inquiries related to all aspects of the appropriate program are main responsibilities of this position  Overall Resp ... More
  • Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3310
    Thursday, July 14, 2022
    Overall Responsibilities:·        Provides research, verification and responses to customer inquiries. ·        Provides high caliber Customer interaction as measured by call quality reports, call audits, and customer satisfaction survey;·        Presents to the public a strong working expertise in all Client Supported Products (now and in the future) as measured by call quality reports, call audits, and customersatisfaction survey scores;·        Ensures innovation and quality in all Customer i ... More
  • Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3309
    Thursday, July 14, 2022
    Position Summary: Content Reviewers are responsible for the day to day management of Internet content, ensuring a quality experience is provided to millions of internet users.  As a reviewer you will have the opportunity to make a significant and direct impact on the quality of social media and advertising products. Content Reviewers are responsible for optimal quality and productivity levels through data analysis.Requires energetic professional with technical aptitude. Experience in social medi ... More
  • Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3308
    Thursday, July 14, 2022
    Position Summary: Content Reviewers are responsible for the day to day management of Internet content, ensuring a quality experience is provided to millions of internet users.  As a reviewer you will have the opportunity to make a significant and direct impact on the quality of social media and advertising products. Content Reviewers are responsible for optimal quality and productivity levels through data analysis.Requires energetic professional with technical aptitude. Experience in social medi ... More
  • Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3307
    Thursday, July 14, 2022
    Position Summary:This position is responsible for providing problem resolution and world class customer experiences for incoming service inquiries which are basic or routine. May answer inquiries, solve problems, and perform limited troubleshooting using provided scripting and published materials. This position supports client customers in the following area: technical and service support. The individual in this position must possess strong customer service and troubleshooting skill they have an ... More
  • Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3306
    Thursday, July 14, 2022
    Position Summary:This position is responsible for providing problem resolution and world class customer experiences for incoming service inquiries which are basic or routine. May answer inquiries, solve problems, and perform limited troubleshooting using provided scripting and published materials. This position supports client customers in the following area: technical and service support. The individual in this position must possess strong customer service and troubleshooting skill they have an ... More
  • Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3296
    Tuesday, July 12, 2022
    Position Summary:This position is responsible for providing problem resolution and world class customer experiences for incoming service inquiries which are basic or routine. May answer inquiries, solve problems, and perform limited troubleshooting using provided scripting and published materials. This position supports client customers in the following area: technical and service support. The individual in this position must possess strong customer service and troubleshooting skill they have an ... More
  • Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3295
    Tuesday, July 12, 2022
    Position Summary:This position is responsible for providing problem resolution and world class customer experiences for incoming service inquiries which are basic or routine. May answer inquiries, solve problems, and perform limited troubleshooting using provided scripting and published materials. This position supports client customers in the following area: technical and service support. The individual in this position must possess strong customer service and troubleshooting skill they have an ... More
  • Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3294
    Tuesday, July 12, 2022
    Position Summary:The Customer Service Representative, Digital Marketing, works in the online advertising sector partnering with SMB (Small and Medium-sized Business).  The focus is on SMB advertisers acting as a trusted consultant providing the right digital media solution and support.  The Customer Service Representative delivers solutions across search, display, and social media, optimized for the SMB enterprises. The Customer Service Representative works alongside advertisers helping them rea ... More
  • Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3293
    Tuesday, July 12, 2022
    Position Summary:The customer service representative (CSR) handles customer questions and resolves customer issues. The position is dealing with customer requests and complaints by following program specific guidelines. The communication with the customer can take place through different contact channels (phone, email, chat etc.). The diagnosis and provision of a path of resolving inquiries related to all aspects of the appropriate program are main responsibilities of this position  Overall Resp ... More
  • Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3292
    Tuesday, July 12, 2022
    Position Summary:This position is responsible for providing problem resolution and world class customer experiences for incoming service inquiries which are basic or routine. May answer inquiries, solve problems, and perform limited troubleshooting using provided scripting and published materials. This position supports client customers in the following area: technical and service support. The individual in this position must possess strong customer service and troubleshooting skill they have an ... More
  • Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3291
    Tuesday, July 12, 2022
    Position Summary:Responsible for providing industry-leading customer service while meeting the quality and scheduleexpectations of the company’s customers.  Provides advice and supports to business owners regarding advertising on the internet.  Overall Responsibilities: ·        Researching information; assembling and forwarding information; verifying customer's understanding of information and answer. Communicates technical matters in laymen’s terms·        Records customer inquiries by documen ... More
  • E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #2657
    Monday, July 11, 2022
    Position Summary:                 Under the supervision of the Finance Manager, the Senior Finance Specialist will support the Finance Department by checking and posting journal entries, do bank reconciliation, cash flow forecasting, validation of payables, and generate reports for month-end close reporting.   He/she will also assist in the preparation and submission of government, audit compliance reports, analyze trend P&L reports, prepare annual budgets and varianc ... More
  • E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #3233
    Monday, July 11, 2022
    Department:     Information Technology, GISM                Reporting to:                             Supervisor, Global Service Desk Supervises:        No                                                                   FLSA:                                  Exempt   Company Summary: At Majorel, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals b ... More
  • Alabang, Muntinlupa, Metro Manila, Philippines ● Req #3045
    Friday, July 8, 2022
    Position Summary: The Talent Acquisition Specialist conducts functions associated with the screening and onboarding of agents. May assist with orientation functions as required.  Position receives direct supervision and performs tasks within defined regulations and procedures.   Overall Responsibilities: Screens and schedules candidates, who apply through company website, walk in traffic or from sourcing efforts.  Screening is done by telephone and live face-to-face interview as ... More
  • Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3234
    Friday, July 8, 2022
    Position Summary:Responsible for providing industry-leading customer service while meeting the quality and scheduleexpectations of the company’s customers.  Provides advice and supports to business owners regarding advertising on the internet.  Overall Responsibilities: ·        Researching information; assembling and forwarding information; verifying customer's understanding of information and answer. Communicates technical matters in laymen’s terms·        Records customer inquiries by documen ... More
  • Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3247
    Wednesday, July 6, 2022
    Position Summary:Responsible for providing industry-leading customer service while meeting the quality and scheduleexpectations of the company’s customers.  Provides advice and supports to business owners regarding advertising on the internet.  Overall Responsibilities: ·        Researching information; assembling and forwarding information; verifying customer's understanding of information and answer. Communicates technical matters in laymen’s terms·        Records customer inquiries by documen ... More
  • E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #3233
    Monday, July 4, 2022
    Department:     Information Technology, GISM                Reporting to:                             Supervisor, Global Service Desk Supervises:        No                                                                   FLSA:                                  Exempt   Company Summary: At Majorel, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals b ... More