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E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #3682Tuesday, September 13, 2022Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepr ...Read more about EASTWOOD | CSR III - Resource Coordinator | Pioneer ProgramMore
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Alabang, Muntinlupa, Metro Manila, Philippines ● Req #3265Friday, September 9, 2022Position Summary: Position is responsible for coordination, planning, management and execution of special projects assigned to the operational unit. Required to meet standards to include deadline and quality requirements. Identifies needed resources. May assemble a team and assigns tasks and responsibilities. May be required to act independently to complete assignments. Reporting and other duties may also be assigned. Overall Responsibilities: In collaboration ...Read more about ALABANG | Engagement Lead | Non-voice AccountMore
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E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #3666Wednesday, September 7, 2022Department: Human Resources Reporting to: HR Organization Supervises: No FLSA: Non-Exempt 2B Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexib ...Read more about EASTWOOD | Human Resources SpecialistMore
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Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3654Tuesday, September 6, 2022Position Summary:The customer service representative (CSR) handles customer questions and resolves customer issues. The position is dealing with customer requests and complaints by following program specific guidelines. The communication with the customer can take place through different contact channels (phone, email, chat etc.). The diagnosis and provision of a path of resolving inquiries related to all aspects of the appropriate program are main responsibilities of this position Overall Re ...Read more about CLARK | Customer Service Representative IV Premium IT Account | 9630 (September 30,2022)More
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Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3604Tuesday, August 30, 2022Position Summary: Content Reviewers are responsible for the day to day management of Internet content, ensuring a quality experience is provided to millions of internet users. As a reviewer you will have the opportunity to make a significant and direct impact on the quality of social media and advertising products. Content Reviewers are responsible for optimal quality and productivity levels through data analysis.Requires energetic professional with technical aptitude. Experience in social medi ...Read more about CLARK | Customer Service Representative II Social Media Account | 9312 (September 16, 2022)More
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E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #3592Sunday, August 28, 2022Position Summary:Requires some advanced call center knowledge; Generally requires multi-skill sets; Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Work is more complex than CSR I and requires a higher level conceptual thinking skill. Requires a high school diploma or equivalent and 1-3 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limi ...Read more about EASTWOOD | CSR III Online Advertising AccountMore
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Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3586Thursday, August 25, 2022Position Summary:The Customer Service Representative, Digital Marketing, works in the online advertising sector partnering with SMB (Small and Medium-sized Business). The focus is on SMB advertisers acting as a trusted consultant providing the right digital media solution and support. The Customer Service Representative delivers solutions across search, display, and social media, optimized for the SMB enterprises. The Customer Service Representative works alongside advertisers helping them rea ...Read more about Clark | Customer Service Representative III Search Engine Optimization Account | 9301 ( November 03,2022)More
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Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3585Thursday, August 25, 2022Position Summary: The Store Advocate is unique in the world of Microsoft CSS as they can consult with the customer and find the products or services that help the customer to realize their potential. In doing that, notonly do they have the ability to create a fan for Microsoft long term, by advising the customer on the various features and services available to the customer, but they also are helping to deliver against our bottom line. The Store advocate is a trusted advisor, somebody that c ...Read more about CLARK | Customer Service Representative III | Digital App Store | November 03, 2022 (9301)More
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Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3584Thursday, August 25, 2022Position Summary: The Store Advocate is unique in the world of Microsoft CSS as they can consult with the customer and find the products or services that help the customer to realize their potential. In doing that, notonly do they have the ability to create a fan for Microsoft long term, by advising the customer on the various features and services available to the customer, but they also are helping to deliver against our bottom line. The Store advocate is a trusted advisor, somebody that c ...Read more about CLARK | Customer Service Representative III | Digital App Store | September 09, 2022 (9609)More
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Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3583Thursday, August 25, 2022Position Summary:This position is responsible for providing problem resolution and world class customer experiences for incoming service inquiries which are basic or routine. May answer inquiries, solve problems, and perform limited troubleshooting using provided scripting and published materials. This position supports client customers in the following area: technical and service support. The individual in this position must possess strong customer service and troubleshooting skill they have an ...Read more about CLARK | Customer Service Representative I Travel and Accommodations Account | 9275 (September 09, 2022)More
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Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3582Thursday, August 25, 2022Position Summary:This position is responsible for providing problem resolution and world class customer experiences for incoming service inquiries which are basic or routine. May answer inquiries, solve problems, and perform limited troubleshooting using provided scripting and published materials. This position supports client customers in the following area: technical and service support. The individual in this position must possess strong customer service and troubleshooting skill they have an ...Read more about CLARK | Customer Service Representative I Travel and Accommodations Account | 9276 (September 02, 2022)More
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Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3571Wednesday, August 24, 2022Position Summary:The customer service representative (CSR) handles customer questions and resolves customer issues. The position is dealing with customer requests and complaints by following program specific guidelines. The communication with the customer can take place through different contact channels (phone, email, chat etc.). The diagnosis and provision of a path of resolving inquiries related to all aspects of the appropriate program are main responsibilities of this position Overall Re ...Read more about CLARK | Customer Service Representative IV Premium IT Account | 8378 (September 16,2022)More
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E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #3527Wednesday, August 17, 2022Department: Quality Reporting to: TQM or Quality Director Compensation Band/Level: 3B Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutions that ha ...Read more about EASTWOOD | Quality Supervisor | Advertising AccountMore
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Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3525Tuesday, August 16, 2022Position Summary: Content Reviewers are responsible for the day to day management of Internet content, ensuring a quality experience is provided to millions of internet users. As a reviewer you will have the opportunity to make a significant and direct impact on the quality of social media and advertising products. Content Reviewers are responsible for optimal quality and productivity levels through data analysis.Requires energetic professional with technical aptitude. Experience in social medi ...Read more about CLARK | Customer Service Representative II Client Technology Account | 8635 (September 02, 2022)More
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Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3524Tuesday, August 16, 2022Position Summary: Content Reviewers are responsible for the day to day management of Internet content, ensuring a quality experience is provided to millions of internet users. As a reviewer you will have the opportunity to make a significant and direct impact on the quality of social media and advertising products. Content Reviewers are responsible for optimal quality and productivity levels through data analysis.Requires energetic professional with technical aptitude. Experience in social medi ...Read more about CLARK | Customer Service Representative II Client Technology Account | 9133 (September 02, 2022)More
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Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3523Tuesday, August 16, 2022Position Summary: Content Reviewers are responsible for the day to day management of Internet content, ensuring a quality experience is provided to millions of internet users. As a reviewer you will have the opportunity to make a significant and direct impact on the quality of social media and advertising products. Content Reviewers are responsible for optimal quality and productivity levels through data analysis.Requires energetic professional with technical aptitude. Experience in social medi ...Read more about CLARK | Customer Service Representative II Client Technology Account | 9132 (August 26, 2022)More
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Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3522Tuesday, August 16, 2022Position Summary:This position is responsible for providing problem resolution and world class customer experiences for incoming service inquiries which are basic or routine. May answer inquiries, solve problems, and perform limited troubleshooting using provided scripting and published materials. This position supports client customers in the following area: technical and service support. The individual in this position must possess strong customer service and troubleshooting skill they have an ...Read more about CLARK | Customer Service Representative I Travel and Accommodations Account | 9185 (Aug 26, 2022)More
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E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #3507Friday, August 12, 2022Information Tech - Service Desk Analyst II Department: Information Technology, GISM Reporting to: Supervisor, Global Service Desk Supervises: No FLSA: Exempt Company Summary: At Majorel, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our go ...Read more about EASTWOOD | Service Desk Analyst I and IIMore
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E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #3487Thursday, August 11, 2022Department: HRSS Reporting to: HRSS or Finance Director Compensation Band/Level: 3C Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we ...Read more about EASTWOOD | Payroll SpecialistMore
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Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3434Wednesday, August 3, 2022Position Summary: Content Reviewers are responsible for the day to day management of Internet content, ensuring a quality experience is provided to millions of internet users. As a reviewer you will have the opportunity to make a significant and direct impact on the quality of social media and advertising products. Content Reviewers are responsible for optimal quality and productivity levels through data analysis.Requires energetic professional with technical aptitude. Experience in social medi ...Read more about CLARK | Customer Service Representative II Client Technology Account | 9190 (August 12, 2022)More
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Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #3433Wednesday, August 3, 2022Position Title: Customer Service Associate (Ecommerce) CSR 1 Department: Operations Reportingto: Operations SupervisorCompensation Band/Level: CSR1 Company Summary:We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutio ...Read more about Alabang | Customer Service Representative I (CSR I)More
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E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #3429Tuesday, August 2, 2022Job Title: Contract Analyst Reports To: MCMS Specialist Core Functional Area: TBD Department: GCC Level: TBD Direct Reports: None Ov ...Read more about EASTWOOD | Contract AnalystMore
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Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3428Tuesday, August 2, 2022Position Summary: Content Reviewers are responsible for the day to day management of Internet content, ensuring a quality experience is provided to millions of internet users. As a reviewer you will have the opportunity to make a significant and direct impact on the quality of social media and advertising products. Content Reviewers are responsible for optimal quality and productivity levels through data analysis.Requires energetic professional with technical aptitude. Experience in social medi ...Read more about CLARK | Customer Service Representative II Client Technology Account | 9132 (August 26, 2022)More
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Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3415Tuesday, August 2, 2022Position Summary:Responsible for providing industry-leading customer service while meeting the quality and scheduleexpectations of the company’s customers. Provides advice and supports to business owners regarding advertising on the internet. Overall Responsibilities: · Researching information; assembling and forwarding information; verifying customer's understanding of information and answer. Communicates technical matters in laymen’s terms· Records customer inquiries by docume ...Read more about CLARK | Customer Service Representative III | 8843 Business to Business Account | (August 12, 2022)More
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Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #3414Monday, August 1, 2022Position Summary:Responsible for providing industry-leading customer service while meeting the quality and scheduleexpectations of the company’s customers. Provides advice and supports to business owners regarding advertising on the internet. Overall Responsibilities: · Researching information; assembling and forwarding information; verifying customer's understanding of information and answer. Communicates technical matters in laymen’s terms· Records customer inquiries by docume ...Read more about CLARK | Customer Service Representative III | 9161 Business to Business Account | (September 9, 2022)More