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  • E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #3590
    Friday, November 4, 2022
    Position Summary: The Quality Coach provides Transaction Monitoring support or Sales Verification support (as applicable) requirements for a program or a vertical account either within a site and/or across multiple locations. This incumbent will conduct both Process Level and/or Agent Level contact Interactions between a Contact Center Representative and our client’s End User. This individual is responsible for the accuracy of evaluations, interaction assessment. Additionally, this indiv ... More
  • E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #3892
    Friday, November 4, 2022
    Department:  NAISAUKI ISO                                                Reporting to: Sr. ISO/Information Security Manager               Compensation Band/Level:   Company Summary: Majorel (dba Arvato) supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 32 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud ... More
  • E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #3926
    Thursday, November 3, 2022
    Department: Human Resources/Recruiting                             Reporting to:   RecruitingCompensation Band/Level:      3B Company Summary:Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partner ... More
  • E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #3773
    Friday, October 28, 2022
    The Quality Specialist evaluates individual staff performance by regular monitoring/coaching on a daily base driven by a daily/weekly and monthly target. Your responsibilities:   ·       Monitor and coach/ mentor agents on a daily, weekly, and monthly basis for quality improvement ·       Maintain quality reports at Agent and Team ... More
  • E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #3892
    Wednesday, October 26, 2022
    Department:  NAISAUKI ISO                                                Reporting to: Sr. ISO/Information Security Manager               Compensation Band/Level:   Company Summary: Majorel (dba Arvato) supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 32 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud ... More
  • E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #3808
    Tuesday, October 25, 2022
    Department:    Operations                                          Reporting to:                        Operations Supervisor Compensation Band/Level:  CSRII   Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutions that ... More
  • E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #3881
    Monday, October 24, 2022
    Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepr ... More
  • E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #3723
    Monday, October 24, 2022
    Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepr ... More
  • E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #3723
    Monday, October 24, 2022
    Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepr ... More
  • E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #3808
    Monday, October 24, 2022
    Department:    Operations                                          Reporting to:                        Operations Supervisor Compensation Band/Level:  CSRII   Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutions that ... More
  • E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #3800
    Monday, October 24, 2022
    Position Title: Data Privacy Coordinator Prepared By: Hiring Manager Authorized By: Human Resources Create Date: July 29, 2022 Version: 2.0 Department: Data Protection Reporting to: Sr. IS Manager (RISO/DPO) Compensation Band/Level: TBA Scope: SEA Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 75,000 employees in 41 countries design and implement customized solutions for this purpose. We create ... More
  • E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #3878
    Monday, October 24, 2022
    Department:     Information Technology, GISM                Reporting to:                             Supervisor, Global Service Desk Supervises:        No                                                                   FLSA:                                  Exempt   Company Summary: At Majorel, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals b ... More
  • E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #3869
    Friday, October 21, 2022
    Department:    Human Resources                                Reporting to:   OD Manager Compensation Band/Level:     3A   Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultur ... More
  • E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #3866
    Thursday, October 20, 2022
    Position Summary: The Unified Communications (UC) Technician is responsible for aspects of maintaining, configuring, and sustaining the Avaya Aura VoIP environment including:  operations and maintenance of existing UC environment and assist with configuration of Avaya hardware/software and associated platform. In addition, the UC Technician will possess some knowledge of unified communications, networks, and telecommunications.  Understanding local area network/wide area network (LAN/WAN) ... More
  • E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #3865
    Thursday, October 20, 2022
    Position Summary: The Systems Engineer is responsible for installing, configuring and maintaining infrastructure, software, Microsoft active directory and storage. This position develops and follows standard practices and procedures in analyzing situations involving complex infrastructure problems. The Systems Engineer also participates in road map activities, budget process and design and implementation of new technology solutions to support business requirements.   Overall Res ... More
  • E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #3177
    Thursday, October 20, 2022
    Position Summary: Train and facilitate adult classroom training with a sound understanding of needed traits for workplace success and a strong ability to train employees in improving verbal and written communications skills. Has extensive experience with making presentations giving assessments and identifying soft skills training needs. Responsible for the delivery of culture and communications training curriculum to various audience members within the contact center including agents, sup ... More
  • Majorel Philippines Corp., 5/F E-Commerce Plaza Bldg., Quezon City, PH-NCR, PHL ● Req #3860
    Wednesday, October 19, 2022
    Position Summary: An Operations Business Process Specialist is an administrative professional charged with documenting, analyzing and ensuring execution on approved operations strategies/transactions. In addition to performing the technical tasks needed to keep business flowing, (s)he serves as the point person regarding the information for which they are responsible.  Provides direct feedback to operations. Interfaces with client on process improvement strategies. Leads process improvement in ... More
  • Alabang, Muntinlupa, Metro Manila, Philippines ● Req #3859
    Wednesday, October 19, 2022
    Position Summary: An Operations Business Process Specialist is an administrative professional charged with documenting, analyzing and ensuring execution on approved operations strategies/transactions. In addition to performing the technical tasks needed to keep business flowing, (s)he serves as the point person regarding the information for which they are responsible.  Provides direct feedback to operations. Interfaces with client on process improvement strategies. Leads process improvement in ... More
  • E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #3808
    Wednesday, October 12, 2022
    Department:    Operations                                          Reporting to:                        Operations Supervisor Compensation Band/Level:  CSRII   Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutions that ... More
  • E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #3808
    Tuesday, October 11, 2022
    Department:    Operations                                          Reporting to:                        Operations Supervisor Compensation Band/Level:  CSRII   Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutions that ... More
  • E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #3682
    Tuesday, October 11, 2022
    Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepr ... More
  • E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #3808
    Monday, October 10, 2022
    Department:    Operations                                          Reporting to:                        Operations Supervisor Compensation Band/Level:  CSRII   Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutions that ... More
  • E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #3808
    Monday, October 10, 2022
    Department:    Operations                                          Reporting to:                        Operations Supervisor Compensation Band/Level:  CSRII   Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutions that ... More
  • E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #3810
    Monday, October 10, 2022
    Position Title: Operations Supervisor Prepared By: Hiring Manager Authorized By: Human Resources Create Date: 10/7/2022 Version: 1.0 Department: Operations Reporting to: Operations Manager Compensation Band/Level: Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 la ... More
  • E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #3808
    Monday, October 10, 2022
    Department:    Operations                                          Reporting to:                        Operations Supervisor Compensation Band/Level:  CSRII   Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutions that ... More