Quotations Department Manager

Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of “Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers.  Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future. 
 

Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under unique trade names and offer a customized business approach, honoring what’s special about each local marketplace.

Hughes Supply is one of those trade names and is looking for a Quotations Department Manager at their Orlando, FL location. 

Quotations Manager_Job Description_

About the Role:

A Quotations Manager interacts with architects, engineers, contractors, and owners, and interprets their specific project requirements to create competitive quotation and submittal packages. They provide the customer service required to secure sales, to meet or exceed the established sales and gross profit goals, and to increase profit sharing. They also assist with training, coaching, and evaluating the quotations team. 

    You will:

• Successfully complete required safety and compliance training programs as assigned.  
• Interpret complex customer requirements and offer solutions that maximize profitability and add value for the customer; negotiate pricing with manufacturers and customers.  
• Create accurate and professional quotations and submittal packages from customer specifications/drawings using the applicable software systems.  
• Follow up on outstanding quotations to secure orders, improve quotation process, and measure effectiveness.  
• Follow up with customers to ensure orders are filled promptly; assist with project management and coordinate deliverables.  
• Support the Profit Center Sales Team serving as a peer expert concerning the specifics of quotes, proposals, bid strategies, and product application.  
• Investigate and resolve customer problems; address pricing deductions and material returns timely and in accordance with Company policy and procedure.  
• Communicate to the Profit Center Manager and Credit Manager any changes in a customer’s business that might cause a credit risk.  

About You:

• High school diploma or equivalent  
• Minimum 2 years related experience, contractor sales preferred.  
• Comprehensive knowledge of products sold by the Profit Center. 
• Experience using Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain customer and vendor contact files, appointments and to analyze performance data.

Our ideal candidate will also:

• Possess outstanding verbal and written communication, and generous listening skills.    
• Be organized, a self-starter, and detail oriented.  
• Be able to build and maintain a positive working relationship with customers, vendors, and coworkers.
• Appropriately collect and analyze quotations data to determine patterns of success or failure; and take appropriate action to adjust processes to ensure success. 
• Be able to learn and operate the computer related systems used to create and submit quotation packages and create orders.  
• Read, write, speak, and understand English.  
• Add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.