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Information Systems - EDI Coordinator

Lafayette Hill, PA 19444, USA ● Virtual Req #6114
Monday, February 12, 2024

Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of “Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers.  Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future. 


Hajoca has over 400 locations nationwide, called Profit Centers; and at the foundation of our family of businesses is a National Support Center (NSC) where Centers of Excellence are dedicated to enabling the success of our Profit Centers.

 

 

Job Summary

 

The EDI Coordinator plays a crucial role in overseeing the setup of EDI for Vendors/Customers to enhance the efficiency of Hajoca Profit Centers through the utilization of the Eclipse wholesale distribution software package. This role demands timely and precise execution, not only during the initial setup but also throughout the entire lifecycle of the trading partnership. As a service-oriented position, it necessitates outstanding communication and organizational skills, a comprehensive understanding of EDI functionality, preferably with prior knowledge of the Eclipse application. The ability to interact effectively with both Vendors/Customers and our internal employees is essential to ensure seamless coordination and support.

 

 

Job Duties

 

EDI Duties

 

  • Coordinate vendor & customer EDI setup.  This includes submitting requests for new trading partnerships to be set up with our VAN(s), requesting product file maintenance when appropriate, and performing EDI file maintenance in preparation for the actual testing.

 

  • Communicate effectively to Profit Centers, A/P, CAP Personnel, and Hajoca management, regarding the status of EDI efforts, live dates, and if appropriate EDI issues that occur after going live.

 

  • Request that the Hajoca HUB pages are updated when a vendor is set up for EDI.

 

  • Monitor each trading partnership closely after going live and continue to monitor appropriate EDI queues daily to ensure that Purchase Orders and Invoices are received and sent in a timely manner.

 

  • Maintain each Trading Partnership as new Profit Centers or documents are added (i.e. Invoices and Purchase Orders).

 

  • Create strong and productive relationships with Vendor/Customer EDI liaisons to ensure the prompt resolution of EDI issues as well as with our own Employees to ensure a comfort level with EDI.

 

  • Use knowledge gained from experience and training to answer EDI questions of all varieties.  Be familiar with Hajoca resources to solve issues outside knowledge base.

 

  • Perform other reasonably related duties as assigned by immediate supervisor and other management as requested.

 

 

Knowledge, Skills, and Abilities

 

  • Knowledge of the day-to-day business operations of Hajoca Profit Centers.
  • Basic knowledge of the Eclipse system.
  • Broad knowledge of Eclipse Purchasing and AP applications.
  • Ability to troubleshoot EDI issues as they arise.
  • Outstanding customer service and communication skills.
  • Ability to build and maintain a positive working relationship with vendors, customers, and co-workers.
  • Ability to research, analyze data and solve problems.
  • Ability to prioritize work projects and multi-task.
  • Read, write, speak, and understand English.
  • Must have a strong work ethic, high standard of integrity, and be adaptable.
  • Must have a professional demeanor and be punctual, responsible, and energetic.

 

 

Education, Training, Experience

 

Required

  • 2+ years’ experience with EDI projects
  • 1+ years’ experience in customer service or support
  • Strong keyboarding skills

 

Preferred

  • College degree or equivalent experience
  • Broad knowledge of the Eclipse software package
  • Product knowledge

 

 

Physical Demands

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

 

Sitting (in chair)                       80%

Standing                                  10%

Walking                                   10%

Lifting                                      Occasionally up to 30 pounds

Carrying                                  Occasionally up to 30 pounds

Controls                                   Use of both hands and arms and use of both feet and legs

Strength Level                         Low

 

 

The benefits of working with us:

Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield.  In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis.  In addition to our generous compensation package, Hajoca also offers:

Full-time benefits (for team members working 30 or more hours per week): 

 

  • Medical, dental, vision, and prescription coverage
  • Accident and Hospital Indemnity coverage
  • Life insurance and Long Term Disability
  • Pre-tax accounts for healthcare and dependent care
  • Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)
Full-time and part-time benefits:
  • 401(k)
  • Retirement cash account with company contributions
  • Targeted training programs focused on your personal and professional growth


EEOC Statement

Hajoca Corporation is an Equal Opportunity/Affirmative Action Employer (Equal Opportunity Employer/Veterans/Disabled). 

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca values diversity, equity and inclusion and this policy applies to all employment practices at Hajoca.  Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process.  Please let us know if you need assistance or an accommodation due to a disability.

 

Background Screening Statement

We are a drug free workplace. Employment is contingent upon pre-employment drug screening, and successful completion of a criminal background investigation subject to any federal, state and local laws.

Location on Google Maps
  • Lafayette Hill, PA 19444, USA
  • Virtual