System Administrator - IT

Job Summary 

The Systems Administrator assists with the administration of the entire server infrastructure at all company data centers, call centers and co-location facilities. Core areas of job responsibilities include: Linux administration (Oracle, Redhat and CentOS), Oracle OVM/OVS administration, NetApp Storage administration, PKI/asymmetric and symmetric key encryption administration and SFTP server administration. 

The successful candidate will be highly motivated and be willing to take ownership of any task/project and see it to compellation. 

Duties and Responsibilities 

• Assist in the installation, configuration, administration, and system security of a multi-platform environment which includes Linux (primarily OEL, Redhat and CentOS) and Oracle OVM/OVS. 

• Adhere to strong systems administration techniques and procedures. 

• Establish and maintain best practices and procedures for patch management, virus management, vulnerability management, and operating system improvements. 

• Analyze and improve system performance. 

• Troubleshoot system failures and resolve. Identify and document permanent fixes. 

• Coordinate/consult with application development and database administrator staff to profile application needs and provide the appropriate environment(s) needed for stability and performance. 

• Setup and maintain SFTP to facilitate secure transfers to clients. 

• Serve as a principle key custodian for enterprise encryption technologies. 

• Communicate issues effectively to team members and management. 

• Provide professional, courteous customer service. 

• Provide incident management, prioritization, and resolution of problems. 

• Develop, update and audit server documentation. 

• Participate in documenting policies and procedures. 

• Provide team members with detailed platform overview training and supporting documentation for operational, configuration, or other procedural purposes. 

• Administer backup and disaster recovery solutions for systems. 

• Attend status calls when requested and provides detailed technical support. 

• Respond to server and service emergencies during and after work hours. 

• Delegate resolution of help tickets derived from support desk. 

• Support design efforts of all infrastructure implementation and migrations. 

• Act as point of contact between support portal teams for server issues. 

• Assist in providing the highest level of technical support for the entire enterprise. 

• Perform other related duties as assigned to meet the needs of the business.  

Required Qualifications 

• 5+ years of professional experience in Systems Administration, Virtualization, and Storage technologies on various Linux platforms. 

Preferred Knowledge, Skills, and Abilities 

• Knowledge of Linux operating systems. 

• Expert knowledge in supporting systems running Oracle databases. 

• Intermediate knowledge of Windows operating systems. 

• Knowledge of NetApp storage disk pools and expanding storage in various guest operating systems. 

• Knowledge of HP ProLiant servers. 

• Knowledge of tape and disk-based backup technologies (Veeam/Backup Exec). 

• Knowledge of server security and compliance requirements. 

• Knowledge of scripting languages and server automation technologies. 

• Knowledge of provisioning, patching, troubleshooting, monitoring and securing servers. 

• Knowledge of virtual server performance tuning, and management of server resources between Virtual Machines. 

• Some knowledge of telecommunications systems (VoIP). 

• Skill in creating detailed-driven documentation (e.g., server environments, storage arrays, security reports). 

• Skill and ability to clearly and concisely communicate verbally and in writing, including with non-technical audiences. 

• Skills in managing multiple short-term & long-term projects simultaneously. 

• Skill in self-directing job tasks, projects, and managing time accordingly. 

• Skill in training other associates in a positive, knowledge-sharing manner. 

• Must be fluent in English